Commitment To Service & Warranty
We service and support our products directly. This gives us total control over the manufacturing and service process and ensures that Rubb is accountable to the customer before and after the sale. The Rubb group of companies has become one of the largest and foremost manufacturers of fabric tension structures in the world.
Customer Service & Response
Rubb, Inc has built its reputation on fair and prompt handling of customer service requests. This is one reason why 80% of Rubb's business comes from repeat customers.
Service
Our service engineers and technicians are fully knowledgeable in the production of Rubb tension fabric structures from design and materials engineering to manufacturing, site work and installation. We are dedicated to providing expert ongoing customer service to ensure our client's long-term success.
Warranty
At Rubb we provide a simple warranty with no fine print and few exclusions.
Many warranties exclude freight and installation which many times exceed the cost of the materials portion of a repair. Our warranty terms are straightforward and reasonable, so that you are assured of having support when you need it.
